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Accommodation
certificates - fitness for human habitation
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The aim of this service is to identify properties
which fail to meet the fitness for habitation or
tolerable standard requirement and determine the most
satisfactory course of action to be taken with that
property.
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Communal
heating charges
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Communal heating charges for council properties are
divided among all residents on an estate, the
proportion is added to their rent account.
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Council
housing - home insurance
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Local authorities manage and maintain tenants homes
but do not insure tenants personal belongings,
household goods and contents. However, they offer
comprehensive insurance cover for contents which is
exclusively available to its tenants. Tenants are
advised to take out home contents insurance.
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Empty
properties
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Fair
rents - homes in multiple occupation
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Private tenants who think they are paying too much
rent can get the councils rent services to inspect
the property and set a fair rent appropriate to the
property. Inspections are also carried out into homes
in multiple occupation to look for disrepair,
inadequate facilities, means of escape, dangerous or
defective lifts, general mismanagement and
overcrowding.
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Home
improvements - housing renovation grant for a private
property
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A renovation grant scheme provides financial
assistance towards the cost of larger scale works
required to make a house fit for occupancy or to put
a dwelling into reasonable repair.
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Homeowners
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Homes
in multiple occupancy - register
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The landlord or person having control of or managing
homes in multiple occupancy must apply to register
the premises with the local authority.
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Housing -
landlords accreditation scheme
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A set of standards (or code) relating to the
management or physical condition of privately rented
accommodation. Landlords who join a scheme and abide
by the standards are accredited. Accreditation
schemes are voluntary. There is no compulsion for
landlords to join, but there may be many advantages.
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Housing
and Council Tax Benefit Overpayments
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The local authority has a duty to recover
overpayments of benefit for which there was no
entitlement from tenants and landlords and where
necessary take criminal proceedings in respect of
fraudulent overpayments.
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Housing
and Council Tax Benefit appeals
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Anyone who has claimed housing benefit and disagrees
with the decision made in their assessment can
challenge the decision by submitting an appeals form
within one month of the date of the original
decision. The authority is responsible for advising
claimants of appeal procedures and investigating each
appeal.
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Housing
benefit - backdated claims
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A claimant may be eligible for their claim for
housing benefit to be backdated (by up to 52 weeks)
if there is a good cause why they were unable to
apply for their housing benefit earlier. The
authority is responsible for advising residents about
eligibility for backdating claims and for processing
applications.
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Housing
benefit - change of circumstances
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Review of housing benefit for an existing client
usually as a result of a change of circumstances (new
job, change of address etc.)
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Housing
benefit - new claim
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Processing of a new claim for housing benefit from
both council and private tenants. Claims require
evidence of tenancy and income in order to assess
eligibility for benefit.
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Housing
benefit - renewal
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Housing benefit is generally paid for a maximum of 60
weeks (5 years if the claimant is over 60). The local
authority is responsible for issuing the claimant
with a renewal form approximately 8 weeks before the
current benefit period is due to end and for
assessing the eligibility of the claimant to continue
to receive housing benefit.
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Housing
repairs - communal areas
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The local authority deals with repairs to communal
areas within council accommodation such as communal
lighting in a block of flats, or the communal
drainpipes to a block of garages.
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Licence -
homes in multiple occupancy
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The Housing Act 2004 requires landlords of houses of
multiple occupation (with more than two households or
tenants) to be licensed by the Local Authority. In
Scotland, under the Civic Government (Scotland) Act
1982 (Licensing of Houses in Multiple Occupation)
Order 2000, any rented property which is occupied by
three or more unrelated people, who share a kitchen,
bathroom or toilet, must have a licence from the
local authority.
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Private
landlords
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Private
tenants - advice and support
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A local authority may be able to provide help and
advice to existing private tenants who may be a
victim of harassment, illegal eviction or
experiencing trouble or issues with their landlord.
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Safety
inspection - homes in multiple occupation
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The local authority carries out safety inspection on
homes in multiple occupation to ensure that it is
safe, fit to live in and meet the legislative
standards.
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