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Citizen
panels
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Consultation -
service delivery
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All councils are expected to consult on specific
areas of their service delivery. This allows service
users and other interested parties to have to
opportunities to be involved in planning,
prioritising and monitoring of services. It also
gives customers an opportunity to see all
consultation activity, both current and in the past,
and a mechanism for customers to research
satisfaction with service delivery, opinions about
specific projects and looks at lifestyle profiles
which helps us design better local services.
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Customer
satisfaction surveys
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Asking customers for feedback on council performance
in relation to services or other aspects of council
business.
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Education -
consultations
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THE LEA consult with all interested parties (schools,
teachers, parents, pupils) on all issues concerning
education provision and in particular on any proposed
changes to education with schools run by the LEA.
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Housing
focus groups
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Petitions
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Spending plans
- consultation
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Arrangement of public meetings or other means by
which citizens can be consulted on budget plans for
the forthcoming year. Previous consultations may be
published or available for view on request.
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