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Recycling - information and advice

Recycling - New Kerbside Collection Scheme

As from 1st April 2008 City of Durham will be introducing a new Kerbside Recycling Collection Scheme with our new partners Greencycle PLC. This will include the recycling of plastics and cardboard along the paper, glass and cans.

We will provide a reusable green recycling bag to all domestic properties within the District. This will be in addition to the green recycling box already in use. Collections of both box and bag will be made on a fortnightly basis on your designated collection day. This will be the same days as your refuse bin and there will be no change to your collection point. Download new leaflet

Important Change - From 1st April, paper should be placed into the green bag and not the green box

If you are unsure as to which day your collection is, please click on the appropriate letter for your street to find a list of which day your refuse collection would be and which alternate week your recycling collection would be. Also below is a list of which dates correspond to the respective "alternate week" for your kerbside recycling collection. Please note collections over the Christmas and Easter Period may differ, and a note of these should be attached to your refuse bin, the current up-to-date list of these collections is set out below. Collections may be disrupted due to inclement weather. We will endeavour to collect when possible. You can also get in touch via the Council's Refuse contact telephone number: (0191) 301 8669.

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List of Dates / Week

Some Frequently Asked Questions

Can I have more than one bag? - Yes, as long as they are being used for recycling

Where will I keep the new bag? - They can be kept outside if you have nowhere else for them as they are weatherproof

Can I put out extra recycling? - Yes you can put out extr in carrier bags or clear bags, however, try to keep commodities seperate eg. all plastic in one bag, all cardboard in another bag

Why can't I put out extra recycling in black bags?- This is due to health and safety reasons as the crews cannot see through the black bags and they could be contaminated with food waste etc

When will my green bag be collected? - Your collection day will remain the same as your green box collection day

Where do I place my green bag for collection? - At your nearest kerbside, alongside your refuse bin and green box

What time does my green bag need to be out for collection? - It should be placed at the collection point ready for 7.00am on the morning of the collection

Can I recycle plastic bags in the green bag? - Yes

Can I recycle yellow pages and telephone directories in the bag?- Yes

How do I arrange for a new or replacement bag? Contact our Environmental Hotline 0191 3018669 who will then arrange for delivery to your dooor

Who do I complain to if I have a problem? - Contact Environmental Hotline who will then investigate your complaint

What happens if I forget to put my bag out for collection? - You will need to wait until your next colleciton. Alternatively you could take your recycables to a Bring Site or Household Waste Recycling Centre

Why do I have to clean my recycables?- this is to avoid contamination from food waste or other products

Who do I have to seperate the recycling into the bag or box? - The need to separate the items is due to issues surrounding Health and Safety

Is there someone who could visit me to explain what I need to do? - Yes, we can arrange for a Greencycle representative to visit you

Will the bag blow away? - The bag has a weighted bottom and will be placed into your green box after emptying. This should be sufficient in normal weathers conditions

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Other pages you may find useful

• Recycling - disposal sites (PID 534)
• Household waste - rubbish collections (PID 524)
• Household waste - disposal sites (PID 531)