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Media and publicity protocols

The City of Durham has a media service within the Public Relations Section and this is the first port of call for all media enquiries. Trained and experienced staff are able to respond to all calls and where appropriate arrange interviews with councillors and senior officers.

The City's media policy reflects the organisations' policy aims including the way employees and councillors are expected to behave as well as the culture we strive to achieve.

The media policy is:

• Open
• Transparent
• Honest
• Proactive and assertive
• Helpful to the media in facilitating photographic opportunities, interview
• Available 24/7

The Public Relations section will:

• Strive to maintain the reputation of the council
• Respond quickly and effectively to media enquiries
• Respect the confidential nature of information which is retained by the council on staff and residents and other matters which are officially specified as confidential
• Review the media relations service on an annual basis with a media survey

Contact Details

Person	Role	Office Number	Mobile Number
Jan Hillary	Public Relations Manager	0191 301 8250	07712 557 550
Ed Tutty	Public Relations Officer	0191 301 8860	07870 986 502