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Debt counselling

Debt Management Policy and Strategy

The City of Durham is committed to providing services to the community, which are of a high quality, in the most efficient and cost effective way. A key aspect of this is the arrangements it has in place to manage the billing / invoicing, collection and recovery of sums it is owed.

Effective debt management is an essential part of the Council's corporate and financial governance frameworks. The Debt Management Policy and Strategy relates to the billing, collection and recovery of all sums due to the City Council - including Council Tax; National Non-Domestic Rates; Housing Rents and associated charges; Overpaid Housing Benefit and General Debtors.

Debt Management Policy and Strategy

More information is available from the following non-affiliated companies:

The Debt Advice Trust. The Debt Advice Trust is a 'Not for Profit' organisation, focused on offering quality, impartial debt advice through a free debt helpline.

The UK Insolvency Helpline is a national telephone helpline for people with debt problems in England, Scotland and Wales. The service is free, confidential and independent. The service has existed since 1986 and was set up in conjunction with the credit industry. The service provides self-help advice to its callers and also produces written self-help packs and fact sheets to back this up. The service can also assist callers with the setting up of Individual Voluntary Arrangements (IVA) Debt Management Plans and Bankruptcy for England, Wales & Scotland.