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Making a claim for people under 60

Anyone can claim Housing Benefit or Council Tax Benefit (or both), but in order to qualify they must be:-

- The person in the household who is liable to pay rent or council tax (or both) for that property

- Living in the property

- Have less than £16,000 in savings and investments (unless you are a pensioner receiving Guaranteed Pension Credit)

You can claim Housing Benefit or Council Tax Benefit (or both) directly from us. Customer Services Officers are available at our offices if you need help with your application. Alternatively you can make an appointment for someone to call you to make an application over the phone or you can complete an online application using the link from our homepage.

If you make a claim for Income Support or JSA (IB), you may receive a Housing and Council Tax Benefit claim form (HCTB1). You will need to fill in this form and send it back to the DWP, who will pass it to us.

What information do you need to work out my benefit?

When you claim Housing Benefit or Council Tax Benefit, we need to know:

- Your income and savings, unless you are on Income Support or JSA(IB)

- Your family circumstances, including details about who lives with you ; and

- Your rent, but only if you are claiming Housing Benefit.

You will need to provide evidence of your and your partner's National Insurance number and identity (proof of who you are, for example, with a passport, birth certificate or driving licence), unless you are on Income Support or JSA(IB)

What counts as income?

If you get Income Support or JSA(IB), we will not need any details about your income. For everything else, we need to know about any income you or your partner get. When you claim you will need to provide proof of all of your income.

Types of income are:

- Earnings, wages or salary from your job. We will need to see your last five payslips (if you are paid every week) or your last two payslips (if you are paid every month). Don't worry if you haven't got any payslips- you can ask us to contact your employer;

- Any pension from your or your partner's previous employer;

- Annuities(an income that you receive from an amount you have invested with an insurance company);

- Any rent you receive from lodgers or subtenants; and

- Maintenance you receive from a former partner.

The claim form asks you about all the income you get. When we work out your benefit we work out your gross earnings less tax, National Insurance and half of any pension contributions you make.

What counts as savings?

If you do not get Income Support or JSA(IB), we need to know about any savings you or your partner have. When you claim you will need to provide proof of all your savings.

This includes:

- Bank accounts (all types), building Society accounts and post office savings;

- PEP's, TESSA's and ISA's;

- Stocks, shares, and unit trusts;

- National Savings Certificates;

- Cash;

- Property or land you own (but not the home you live in).

Normally, if you have savings over £16,000 you are not entitled to Housing Benefit or Council Tax Benefit.

If you and your partner are under 60, we will not count the first £6000 of your savings or investments (or both). If you have more than £6000, we will add £1 a week to your income for every £250 or part of £250 you have over £6000, so if you have £6600, we will count that as an extra income of £3 a week.

What about other people who live with you?

To work out your benefit, we need to know who else lives with you. If you have a child you do not get child benefit for, or other adults living with you, you may get less Housing Benefit or Council Tax Benefit (or both). We will assume they pay towards your rent and Council Tax, even if they do not.

When will my benefit start?

We will normally pay your benefit from the Monday after you make your claim to us or to the Department for Works and Pensions (for Income Support or JSA (IB))

If you are in doubt, send your claim form to us straight away (even if you are waiting for supporting documents- information we need to process your claim, such as bank statements, proof of rent or wage slips), or you may lose benefit. You should also send us your claim form if you are still waiting to hear about your Income Support or JSA(IB).

Contact Details

For further information or specific help with information on this page, please contact us:

City of Durham CityInfo
Telephone: 0191 301 8499 or Fax: 0191 301 8555
Fill out a contact form

In an emergency, outside of office hours, please call 0191 386 6111