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Welfare rights - advice

We provide advice, information and representation on all aspects of Welfare Benefits and debt problems to residents.

Our aim is to:

  • actively promote the take-up of benefits to ensure that residents are aware of their rights with regard to welfare benefits.
  • ensure that every assistance is given to residents to claim their benefit entitlement and thereby maximise their income.
  • to provide debt counselling and advice to residents who are experiencing financial difficulties.
  • to fully contribute to reducing poverty and deprivation within the area.

The service is confidential, impartial and free.

We offer representation at Social Security Appeal Tribunals and represent clients in County Court Proceedings involving debt.

Contact Details

For further information or specific help with information on this page, please contact us:

City of Durham CityInfo
Telephone: 0191 301 8499 or Fax: 0191 301 8555
Fill out a contact form

In an emergency, outside of office hours, please call 0191 386 6111