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Housing repairs - council property

If you need a repair to your council home, you can either:

Report it by phone, Monday to Thursday 8.30 am - 5.00 p.m. and Friday 8.30 am - 4.30 p.m. on free phone 0800 068 0013

Report it in person at: DurhamCityInfo - Customer Service,

  • Annand House, John Street North, Meadowfield, Durham, DH7 8RS
  • 17 Claypath, Durham, DH1 1RH
  • Linden Centre, Linden Grove, Coxhoe, Durham, DH6 4DW

You can do it online - Report a Repair

Emergency repairs.

All Council staff and all contractors carry an identification card issued by Durham City Council. External Agencies carry a letter of authorisation issued by the Council. ALWAYS ask to see some form of identification before you let anyone into your home.

Contact Details

For further information or specific help with information on this page, please contact us:

City of Durham CityInfo
Telephone: 0191 301 8499 or Fax: 0191 301 8555
Fill out a contact form

In an emergency, outside of office hours, please call 0191 386 6111